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Crisis Conversations Course March 2025
How to negotiate as if a life depends on it - mixed group
Available spots
Service Description
Are you a leader looking to build the confidence to handle challenging conversations? Do you want to empower yourself, enhance your negotiation skills, and step outside your comfort zone? If so, this transformative 2.5-day course is designed for you. Together, we will dive into essential skills, including: - **The four modes of listening**: Identify each mode and learn how to apply them effectively. - **The FBI Hostage and Crisis Negotiation Stairway**: Discover a structured approach used in high-stakes scenarios to build rapport, influence, and resolve conflicts. - **Conscious communication**: Become intentional with your words and understand their impact. - **Powerful language**: Learn which words carry the most influence and why. This isn’t just theory. You’ll apply what you’ve learned in immersive scenarios inspired by real-life police events, giving you the chance to: - Experience teamwork in high-stakes situations. - Discover your resilience and the full extent of your capabilities. - Hone your quick-thinking skills in critical moments. All of this takes place in a supportive, safe environment designed to help you become a better listener, communicator, and negotiator. This is not just a negotiation course; it’s a life-changing experience. **Course Details** - **Cost**: £1895 (includes course, accommodation, and meals) - **Reservation**: Secure your place with a non-refundable £350 deposit. - **Payment**: Full payment or instalments available;
Upcoming Sessions
Cancellation Policy
We understand that sometimes things change, and you may need to amend your booking. This policy outlines the process and terms for changing, rescheduling or cancelling a booking with us. If you are unable to attend the training course which you have booked onto and paid for you have three options. Your decision needs to be sent to us in writing prior to the event. 1.Send a substitute in your place Someone else from your organisation or you know can attend in your place, however notification of this needs to be sent to us beforehand. 2.Transfer to another course This can be done four weeks or more before the date of the original course. You are unable to transfer to another course less than four weeks beforehand. The course which you transfer to has to be within the next 12 months, and you are only able to transfer your booking once. If there is no attendance at a transferred booking, then no refund will be granted. 3.Receive a refund The amount refunded will depend on when you confirm you are no longer able to attend the course and request a refund. The table below states the percentage of the training course cost that will be refunded to you depending on the number of weeks’ notice given. Weeks prior to course date -% refund received 13+ weeks -100% 6-12 weeks- 75% 4-6 weeks - 50% 2-4 weeks -25% 0-2 weeks -0% Cancellation by the Training Provider: In the unlikely event that we need to cancel the course due to unforeseen circumstances (e.g., insufficient registrations, trainer unavailability), we will provide a full refund or offer an alternative course date.
Contact Details
info@thecommunicationcoach.co.uk
The Lodge House, Riseley, England MK44 1BS, GBR