Crisis Conversations Course - Corporate

Service Description

Are you a leader looking to improve your ability to navigate high-stakes conversations and communicate more effectively with your teams and colleagues? Do you want to sharpen your negotiation skills, manage crisis conversations with confidence, and build stronger team connections? This transformative 3 day course is designed to equip leaders with the tools to communicate as if lives depend on it. Throughout this course, we’ll dive into essential skills for improving communication and leadership, especially in crisis scenarios, including: - *The Four Modes of Listening*: Master active listening and apply these modes to better understand & engage with your colleagues, even in high-pressure situations. - *The FBI Hostage & Crisis Negotiation Stairway*: Learn step-by-step techniques used in life-or-death negotiations to build trust, influence conversations, and resolve conflicts with precision. - *Crisis Conversations*: Navigate critical, high-stakes discussions, whether managing challenging team dynamics or negotiating in crisis situations where decisions feel as crucial as life or death. - *Conscious Communication*: Become intentional with your words, ensuring clarity, impact, and effectiveness during difficult conversations. - *Powerful Language*: Discover which words carry the most influence and learn how to use them to motivate, lead, and inspire action, especially when under pressure. This course goes beyond theory. You’ll immerse yourself in real-world-inspired crisis scenarios, where you can: - Strengthen teamwork in high-pressure situations, fostering collaboration and unity when it matters most. - Test your resilience and enhance your ability to communicate clearly in crisis conversations. - Sharpen decision-making skills in fast-paced, high-stakes environments, mirroring real-world challenges. All of this takes place in a supportive, inclusive environment designed to help you become a better communicator, negotiator, and leader, especially in critical situations. This isn’t just a negotiation course—it’s a leadership transformation that prepares you for crisis conversations where every decision matters. Course Details - Price to be agreed (includes course, accommodation, and meals) - Full payment or instalment plans available. This course is open to leaders of all levels & backgrounds, especially those ready to grow, learn, and master communication and leadership in crisis situations. Join us for this life-changing experience!